Home >

Lifetime Warranty Replacement
Lifetime Warranty Replacement


 
Alternative Views:


If you have more than one ring and/or more than one order to submit for lifetime warranty replacement, please complete one form per ring, per order and add each to the cart individually.
Base Warranty Deductible $25.00



Product Code: LTW

Ring To Be Replaced

Warranty Replacement Reason:


Order # to be Replaced*:


Product Code to be Replaced*:

( Example: SIL-B-8MM-SIZE-10 )


Return Label?:


* U.S.A. orders only

Replacement Ring


Replacement Product Code*:

(Example: SIL-B )


Replacement Width*:


Replacement Size*:


Replacement Price Difference:

Engraving



Engraving Service


$

**We recommend 35 characters or less on the inside of the band for maximum visibility.
picture of fingerprint engraving here picture of fingerprint here
Send your fingerprint image file to service@tungstenaffinity.com after checkout. Please be sure to include your order number when you send the email.
picture of custom img here picture of lasering image onto ring
Send your custom image file to service@tungstenaffinity.com after checkout. Please be sure to include your order number when you send the email.
picture of custom voice img here picture of lasering image onto ring
Call 877-460-7464x900 after checkout & state your order followed by the voice message to be converted to visual wave & engraved onto your ring.

picture of fingerprint engraving here picture of fingerprint here
Send your fingerprint image file to service@tungstenaffinity.com after checkout. Please be sure to include your order number when you send the email.
picture of custom img here picture of lasering image onto ring
Send your custom image file to service@tungstenaffinity.com after checkout. Please be sure to include your order number when you send the email.
picture of custom voice img here picture of lasering image onto ring
Call 877-460-7464x900 after checkout & state your order followed by the voice message to be converted to visual wave & engraved onto your ring.

Engraving service requires 2-5 business days additional processing time. Engraved rings are not eligible for standard return or exchange. Even if you've been sized by a jeweler, we recommend trying the ring on first via the "Send without Engraving First" service due the difference in fit of Comfort Fit bands versus Traditional Fit bands. Please refer to our Exchange Policy or contact us if you have a question or concern.

"Send without Engraving First" service is availabile within the USA only - A prepaid engraving envelope will be included with your ring so you can easily send the ring back for engraving service once you've verified the fit. Please refer to our Exchange Policy or contact us if you have a question or concern.


Product Details Order Processing
 

Average Customer Review: Average Customer Review: 5 of 5 5 of 5 Total Reviews: 96 Write a review...

  0 of 0 people found the following review helpful:
 
4 of 5 September 3, 2021
Reviewer: Luz Garcia from Lemon Grove, CA United States  
Great service.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 Great warranty! August 7, 2021
Reviewer: Heather Villanueva from Las Vegsa, NV United States  
My husband's hands swell a lot because of his eczema (and the work he does with his hands).  After getting tired of not being able to wear his wedding ring he asked if we can get him a new one in a larger size. We were so excited to hear from tungsten's customer service team that size changes are covered under the warranty! We were even more ecstatic when the new ring finally arrived! It fits perfectly and we are so greatful!

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
1 of 5 Received defective ring July 11, 2021
Reviewer: brad from delhi, ON Canada  
Ring was received with defects and no one will respond to emails.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 Fast/Simple replacement process July 6, 2021
Reviewer: Daniel from Denver, CO  
Fairly simple ordering process and was much quicker than I had anticipated. I got my replacement ring just a couple days after sending mine back, which was a nice surprise. I had my ring for 10 years and it was looking pretty worn/ragged. A brand new shiny replacement is exactly why I chose this website in the first place. Very happy.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
1 of 5 Sent wrong size. May 25, 2021
Reviewer: Robert F. from Somers, CT United States  
Sent wrong size. Still waiting for response.

Was this review helpful to you?

View All Customer Reviews