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Lifetime Warranty Replacement
Lifetime Warranty Replacement


 
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If you have more than one ring and/or more than one order to submit for lifetime warranty replacement, please complete one form per ring, per order and add each to the cart individually.
Base Warranty Deductible $25.00



Product Code: LTW

Ring To Be Replaced

Warranty Replacement Reason:


Order # to be Replaced*:


Product Code to be Replaced*:

( Example: SIL-B-8MM-SIZE-10 )


Replacement Ring


Replacement Product Code*:

(Example: SIL-B )


Replacement Width*:


Replacement Size*:


Replacement Price Difference:

Engraving



Engraving Service


$

**We recommend 35 characters or less on the inside of the band for maximum visibility.
picture of fingerprint engraving here picture of fingerprint here
Send your fingerprint image file to service@tungstenaffinity.com after checkout. Please be sure to include your order number when you send the email.
picture of custom img here picture of lasering image onto ring
Send your custom image file to service@tungstenaffinity.com after checkout. Please be sure to include your order number when you send the email.
picture of custom voice img here picture of lasering image onto ring
Call 877-460-7464x900 after checkout & state your order followed by the voice message to be converted to visual wave & engraved onto your ring.

picture of fingerprint engraving here picture of fingerprint here
Send your fingerprint image file to service@tungstenaffinity.com after checkout. Please be sure to include your order number when you send the email.
picture of custom img here picture of lasering image onto ring
Send your custom image file to service@tungstenaffinity.com after checkout. Please be sure to include your order number when you send the email.
picture of custom voice img here picture of lasering image onto ring
Call 877-460-7464x900 after checkout & state your order followed by the voice message to be converted to visual wave & engraved onto your ring.

Engraving service requires 2-5 business days additional processing time. Engraved rings are not eligible for standard return or exchange. Even if you've been sized by a jeweler, we recommend trying the ring on first via the "Send without Engraving First" service due the difference in fit of Comfort Fit bands versus Traditional Fit bands. Please refer to our Exchange Policy or contact us if you have a question or concern.

"Send without Engraving First" service is availabile within the USA only - A prepaid engraving envelope will be included with your ring so you can easily send the ring back for engraving service once you've verified the fit. Please refer to our Exchange Policy or contact us if you have a question or concern.


Product Details Order Processing
 

Average Customer Review: Average Customer Review: 5 of 5 5 of 5 Total Reviews: 99 Write a review...

  0 of 0 people found the following review helpful:
 
5 of 5 We have never had an issue with replacement December 29, 2021
Reviewer: Michael Diamond from Covington, GA United States  
Tungsten's hardness comes at the price of being brittle. It would rather crack and break before bending. As a mechanic, who wears his ring, (safety issues aside) I am on my 3rd ring. Not once, have I had an issue with replacement. Original purchase was about 6 years ago. I am well pleased with their service.

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  0 of 0 people found the following review helpful:
 
5 of 5 Superior CS October 18, 2021
Reviewer: Steven MacNeil from Stittsville , Canada  
I had a strange warranty request and this company went above and beyond what they needed to do. They stand behind their product and their customers.

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  0 of 0 people found the following review helpful:
 
5 of 5 love product October 1, 2021
Reviewer: Ryan Powell from Winter Garden , FL United States  
I've got replacement twice in last 2 years and still happy with product and ease of replacement

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  0 of 0 people found the following review helpful:
 
4 of 5 September 3, 2021
Reviewer: Luz Garcia from Lemon Grove, CA United States  
Great service.

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  0 of 0 people found the following review helpful:
 
5 of 5 Great warranty! August 7, 2021
Reviewer: Heather Villanueva from Las Vegsa, NV United States  
My husband's hands swell a lot because of his eczema (and the work he does with his hands).  After getting tired of not being able to wear his wedding ring he asked if we can get him a new one in a larger size. We were so excited to hear from tungsten's customer service team that size changes are covered under the warranty! We were even more ecstatic when the new ring finally arrived! It fits perfectly and we are so greatful!

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