At
Tungsten Affinity our goal is for you to be as happy with your ring
10, 20, 30, 40 years from now as you are the day you purchase it. We
take the utmost care in the manufacture of our tungsten rings, which
enables us to provide the highest quality products and services to
each and every one of our customers. Tungsten is well known in the
jewelry industry for it's remarkable ability to retain it's shine and
finish, and is the hardest metal currently used to manufacture rings.
That does not mean tungsten carbide rings are indestructible,
however they are the most durable and scratch resistant. Even
diamonds, which are the hardest substance on earth can scratch and
crack. Because tungsten is such a hard metal tungsten ring's cannot
be resized. Fortunately for you at Tungsten Affinity we offer a no
questions asked Lifetime Warranty.
Should
your ring ever become damaged or should you need a new size outside
of our initial 30 day Return and Exchange Policy
you simply pay a small $40.00 deductible plus shipping and handling charges
to return the ring to Tungsten Affinity. There are no limits to how
many times you can take advantage of the Lifetime Warranty. If your
ring was custom engraved by Tungsten Affinity, your replacement ring
will be engraved at no additional charge. The warranty covers any
and all reasons for returning your tungsten ring including the need
to have the ring medically removed. At Tungsten Affinity we realize
without you there would be no us, so we strive to provide the finest
customer service and care in the jewelry industry.
Lifetime
Warranty Replacement Instructions:
Contact
Tungsten Affinity either through email customerservice@tungstenaffinity.com
or at 877-460-RING (7464) to notify us that you will be
returning your ring and the reason for the return
Place
your ring in a jewelry box or bag and secure your jewelry box or bag
inside the package which you will be sending the ring back in.
Include
a copy of your original invoice along with a check or money order
for $40 for the deductible. Please make checks and money orders
payable to Tungsten Affinity LLC.
Send Returned Items to:
Tungsten
Affinity14136 NE Woodinville-Duvall Rd. Ste. 142 Woodinville, WA 98072
Processing
Time:
After
we receive your ring we will inspect the item and will promptly ship
you a replacement within 1-3 business days. If the ring is custom
engraved or needs to be custom ordered it may take up to four weeks
to ship.
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